Didn’t like something? Return unused items within the pre-negotiated time period.
If you are not 100% satisfied with your purchase you can return any unused item(s) for a full refund of the product’s purchase price less the original shipping costs. The negotiated return window allows the purchaser to return any unused or unopened items within the specified return period. The customer is responsible for return shipping costs. The 30 Day Return Guarantee is only available within the contiguous U.S. (lower 48 states). We reserve the right to refuse returns to anyone we judge to be abusing it.
IMPORTANT: YOU MUST request an RMA before returning the items. Items returned without an RMA will be refused and/or discarded.
Defective Product?
- If the product is defective within the warranty period and you have the original packing, contact us and we will provide you with a return authorization number (RMA number). We will try to communicate with the manufacturer on your behalf to have the item fixed or replaced with the exact or like item under the warranty policy. The shipping costs associated to return merchandise to Fastsilicone.com are not covered in any warranty situation.